At Malvern Collectables, we sometimes offer items for pre-order. For any item where this is the case, (Pre-Order) will clearly be stated as part of the items title, and the description will display the expected release date of that item.
The date we show is the date that we expect to receive stock. We are usually able to pack and dispatch all pre-orders on the day that the stock arrives with us.There will be occasions where either the stock is delivered too late in the day for us to process orders, or where the stock arrived too late at our suppliers the previous day for them to get the items out to us for release day. If either of these happen, we will drop you an email to let you know the situation.
There may also be occasions where the stock arrives with us earlier than expected. When this happens, unless there has been a specific embargo placed by the manufacturer, we will dispatch orders as soon as we receive the stock and your item may arrive early, or on the day of release. We will always send you a confirmation email once your order has been dispatched.
Where your order contains items currently in stock and for pre-order, we will not dispatch until all items are in stock. If you would like the in stock items sooner, we suggest you place a separate order for these items.
Due to restrictions with payment processing, payment is taken when the pre-order is placed.